Are you looking for American Express (AMEX) credit card customer care number?

American Express (Amex) credit card customer care number, where the existing credit cardholders can connect or contact their customer service number 24×7 for all their complaints and information. The Amex customer is known to be the best in the segment and offers a staunch response. Customer service numbers are used on a needs basis and mostly not saved, the toll-free number is mentioned below

1-800-419-2122

Key Features

  • Customer service available round the clock 24×7
  • Regular balance updates via registered email
  • Online access of card statement
  • View your(my) American Express (AMEX) membership rewards points
  • Flexible payment options
  • Connect your American Express card with various payment platforms
  • Pay your dues with rewards points
  • Hard copies of card statement requests can be placed.

American Express offers a variety of cards for Indian customers for the personal purpose

American Express credit card nameCustomer care number
American Gold Card 1800 419 1120*,

0124-2801111
American Express Platinum 1800 419 1255* ,
1800 180 1255,
0124-2801444,
0124-4650244
American SmartEarnTM 1800 180 1249, 0124-280-1101
American Express Membership Rewards0124-280 1418, 1800 419 0167
American Express Payback1800 419 0726, 0124 6744144, 0124 2801093
Jet Airways American Express Platinum1800 208 1223, 0124-2801141, 0124-6744141
American Express Platinum Reserve1800 419 1030*, 1800 180 1030, 0124-280-1030
American Express Gold1800 419 2122*, 0124-2801122
American Express Platinum Travel1800 419 2122,
0124-2801122
*These numbers can be dialed from the landline as well.

American Express personal credit card escalation matrix

American Express recommends, the Customer should call the Customer Service hotline number first for all the American Express credit card grievances, the team works 24 hours.

Only after not getting the satisfactory response at the customer service desk, customer may follow the escalation matrix below.

DesignationTelephoneEmail
Level 1Manager – Executive Correspondence Unit0124-3362044 and 0124-3362172Manager-Customerservicesindia@aexp.com
Level 2Head of Customer Service Head-Customerservicesindia@aexp.com
Level 3Nodal OfficerFax No: 0124-2801144
Telephone no: 0124-4190044
(Monday to Friday 8:30 to 5:00 pm)
AEBCNodalOfficer@aexp.com

American Express Bank credit card postal address

American Express Banking Corp.
Cyber City, Tower C, DLF Bldg No.8
Sector 25, DLF City Ph-II
Gurgaon – 122002 (Haryana)

We sincerely hope this information will help you in many ways, please do share your thoughts.

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