American Express (Amex) credit card customer care number, where the existing credit cardholders can connect or contact their customer service number 24×7 for all their complaints and information. The Amex customer is known to be the best in the segment and offers a staunch response. Customer service numbers are used on a needs basis and mostly not saved, the toll-free number is mentioned below
1-800-419-2122
Key Features
- Customer service available round the clock 24×7
- Regular balance updates via registered email
- Online access of card statement
- View your(my) American Express (AMEX) membership rewards points
- Flexible payment options
- Connect your American Express card with various payment platforms
- Pay your dues with rewards points
- Hard copies of card statement requests can be placed.
American Express offers a variety of cards for Indian customers for the personal purpose
| American Express credit card name | Customer care number |
| American Gold Card | 1800 419 1120*, 0124-2801111 |
| American Express Platinum | 1800 419 1255* , 1800 180 1255, 0124-2801444, 0124-4650244 |
| American SmartEarnTM | 1800 180 1249, 0124-280-1101 |
| American Express Membership Rewards | 0124-280 1418, 1800 419 0167 |
| American Express Payback | 1800 419 0726, 0124 6744144, 0124 2801093 |
| Jet Airways American Express Platinum | 1800 208 1223, 0124-2801141, 0124-6744141 |
| American Express Platinum Reserve | 1800 419 1030*, 1800 180 1030, 0124-280-1030 |
| American Express Gold | 1800 419 2122*, 0124-2801122 |
| American Express Platinum Travel | 1800 419 2122, 0124-2801122 |
American Express personal credit card escalation matrix
American Express recommends, the Customer should call the Customer Service hotline number first for all the American Express credit card grievances, the team works 24 hours.
Only after not getting the satisfactory response at the customer service desk, customer may follow the escalation matrix below.
| Designation | Telephone | ||
| Level 1 | Manager – Executive Correspondence Unit | 0124-3362044 and 0124-3362172 | Manager-Customerservicesindia@aexp.com |
| Level 2 | Head of Customer Service | Head-Customerservicesindia@aexp.com | |
| Level 3 | Nodal Officer | Fax No: 0124-2801144 Telephone no: 0124-4190044 (Monday to Friday 8:30 to 5:00 pm) | AEBCNodalOfficer@aexp.com |
American Express Bank credit card postal address
American Express Banking Corp.
Cyber City, Tower C, DLF Bldg No.8
Sector 25, DLF City Ph-II
Gurgaon – 122002 (Haryana)
We sincerely hope this information will help you in many ways, please do share your thoughts.
